"At Sanofan I’m responsible for the well-being of our customers. If you have any questions or comments, please don’t hesitate to contact me."
Founder
Getting a refund or placing a warranty claim should be convenient and hassle-free. This is why you never have to send your FluidTint sunglasses back - not even for a refund. Save your time, money and the hassle of going to the post office.
The refund period is 190 days, starting from the day of delivery. During this time, feel free to wear your FluidTints during all of your outdoor activities.
If — for whatever reason — you decide you don't want to keep your FluidTints, just let us know to get a full refund.
No need to go to the post office. Just render your pair unusable, send us a picture, and we'll send your money back immediately.
We warrant all sunglasses against any manufacturer's defects for a period of one (1) year, starting from the day of delivery. Manufacturer's defects are defects in materials or workmanship that impact the normal use of the sunglasses.
Just contact us to start your warranty claim.
You don't need to send your FluidTints back. Just make them unusable following our instructions, and you are good to go.
This warranty does not cover any of the following:
NOTE: Even in the above cases, we still have your back. If you provide us with your order number, we'll send you a new pair of FluidTints at a nice discount.
This warranty extends worldwide for the original owner.
Note: An extended warranty is only available as an optional upgrade. The same conditions as listed under the 1-year warranty apply to the extended warranty, except for the following:
Just contact us to start your warranty claim.
You don't need to send your FluidTints back. Just make them unusable following our instructions, and you are good to go.